Short answer: Yes, Nuracalm is a real UK-facing brand selling one product, NuraCalm Total Relief, a 50 ml magnesium cream for tired legs and feet. It is run by THEOSIS LLC, ships across the United Kingdom with tracking, and every order is covered by a 90 day money back guarantee, even on an empty jar. Reviews from buyers are shown on the product page. This page answers the questions people ask most before ordering: who is behind it, what is in the jar, what customers say, how billing works and how to get your money back.
⚠️ Not to be confused with NuCalm (nucalm.com), a US stress-relief device. NuraCalm is a UK topical magnesium cream for nerve pain. Reviews you may see for 'NuCalm' on Trustpilot are about a different company.
Short on time? See NuraCalm Total Relief, from £27.90 with a 90 day money back guarantee.
Why do people search "is Nuracalm a scam"?
Most people meet Nuracalm through an advert on Facebook or Instagram. That is a sensible moment to be cautious. Plenty of products sold through social ads are hard to contact, slow to ship or difficult to refund, so checking a brand before you pay is exactly the right instinct.
Searching "scam" or "legit" does not mean anyone has found a problem. It usually means someone wants proof that there is a real company, a real address, a clear refund policy and a way to reach a person. Here is that proof, laid out plainly so you can judge for yourself.
Who is behind Nuracalm?
Nuracalm is operated by THEOSIS LLC, 8 The Green, Ste R, Dover, DE 19901, United States. The company details appear at the bottom of the refund, shipping and subscription policies and on the contact page, so you know exactly who you are buying from.
You can reach the team by email at support@nuracalm.com or by phone on +1 (323) 416-2181. The contact page says the team replies within 24 hours. The shop sells to customers in the United Kingdom, and all prices are shown in pounds.
What is actually in NuraCalm Total Relief?
The formula is short and every ingredient has a job:
- Magnesium chloride: the main ingredient. Magnesium is involved in normal nerve and muscle function.
- MSM (methylsulfonylmethane): used as a carrier to help the cream sink in rather than sit on the surface.
- Arnica: a plant extract traditionally used in creams for tired, achy areas.
- Vitamin B6: a vitamin that plays a role in the normal working of the nervous system.
- Menthol: gives the cooling feeling most people notice within minutes of applying.
Does magnesium in a cream reach the body at all? The research is still early, but it is not zero. A 2017 pilot study from the University of Hertfordshire found that blood magnesium rose by 8.54% over two weeks in people using a daily magnesium cream, compared with 2.6% in the placebo group. Menthol has its own evidence too: researchers at the University of Edinburgh reported that 31 of 38 people using a 1% menthol cream twice a day for four to six weeks said their discomfort improved.
NuraCalm is a topical cosmetic product, not a medicine. It is designed to give a soothing, cooling feeling where you apply it and may help you feel more comfortable as part of your daily routine. It is not a substitute for advice from your GP.
What do Nuracalm reviews say?
Reviews are collected through Judge.me, an independent review app that asks buyers to leave a rating after their order arrives. You can read them at the bottom of the product page. At the time of writing (September 2026) there are 9 reviews with an average of 4.3 out of 5 stars.
That is an honest, small number. Nuracalm is a young brand and we would rather show a handful of real reviews than a wall of numbers you cannot check. Here is what the reviews talk about most:
- using it as part of a routine, often on the feet at bedtime, and in one case several times a day by someone on their feet all day at work;
- starting out sceptical and being pleasantly surprised;
- realistic expectations: one reviewer wrote after ten days that it had not taken everything away but they felt noticeably better, and ordered two more jars.
Not every review is five stars, and not every product suits every person. That is exactly why the money back guarantee exists.
How much does NuraCalm cost?
A single jar is currently £27.90, and there are lower prices per jar when you buy more than one. The exact options and totals are always shown on the checkout page before you pay, so there is nothing to work out in advance.
Is there a subscription?
Some offers at checkout are subscriptions and some are one-off purchases. If you choose a subscription, it renews automatically every 30, 60 or 90 days depending on the plan, and the amount is the one shown at checkout. Card charges appear on your statement as NURACALM.
You can cancel at any time by emailing support@nuracalm.com with your full name and order number, at least 48 hours before your next billing date. The full terms are on the subscription policy page. Subscription orders are covered by the same 90 day money back guarantee as one-off orders.
How long does delivery take?
Orders are dispatched within 1 to 2 business days, and standard UK delivery takes 4 to 9 business days from dispatch. Parcels travel with YunExpress and are monitored by our fulfilment partner. You receive a tracking email as soon as your order ships, and you can follow it on the Track Your Order page.
UK delivery is free. If a delivery charge ever applied to an order, it would be shown at checkout before you pay. If tracking stops updating or your parcel does not arrive in the expected window, email support@nuracalm.com and the team will send your order again free of charge. The details are on the shipping policy page.
How does the 90 day money back guarantee work?
If you are not happy within 90 days of receiving your order, email support@nuracalm.com with your order number and you get a full refund, even if the jar is empty. There are no forms and no restocking fees. Approved refunds go back to your original payment method within 5 to 10 business days.
If something arrives damaged or incorrect, send a photo within 30 days of delivery and a new jar is sent free, with no need to post anything back. One point worth knowing before you order: each jar holds 50 ml, and the money back guarantee covers how the cream works for you rather than the size of the jar. The full wording is on the refund policy page.
How to check any online shop before you buy
Whether you order from us or anyone else, these five checks take two minutes:
- Company name and address. A real business shows who it is. Look in the footer and the policy pages.
- A written refund policy. It should say how long you have, how to ask and how the money comes back.
- A way to reach a person. An email address and ideally a phone number, not only a contact form.
- Clear billing terms. If there is a subscription, the renewal period and how to cancel should be written down.
- Tracked delivery. You should get a tracking link once the order ships.
Who is NuraCalm for, and who should check with a GP first?
Many people who buy NuraCalm are over 50 and want a simple cream to use on tired, uncomfortable legs and feet, often in the evening. If you have diabetes, circulation problems or sensitive skin, speak to your GP, pharmacist or podiatrist before starting any new foot product. Never apply creams to broken skin or wounds, and stop using it if your skin reacts.
Pain that is severe, getting worse, or comes with numbness, weakness or changes in colour always deserves a proper check. The NHS page on peripheral neuropathy explains which symptoms to get looked at.
Frequently asked questions
Is Nuracalm legit?
Yes. Nuracalm is operated by THEOSIS LLC, lists its address, email and phone number on every policy page, ships across the UK with tracking, and offers a 90 day money back guarantee on every order.
Where can I read real Nuracalm reviews?
On the product page, through the independent Judge.me review app. Buyers are invited to leave a review after their order arrives.
Is NuraCalm the same as "Neuracalm" or "Neurocalm"?
People often spell it differently. The brand is Nuracalm, the product is NuraCalm Total Relief, and the only official shop is nuracalm.com.
Neurocalm cream reviews: are they about NuraCalm?
If you are looking up reviews for the magnesium cream you saw in a Facebook or Instagram advert, the name you want is NuraCalm, spelt with an "a". Our reviews are on the product page, collected by the independent Judge.me app. NeuroCalm with an "o" is also the name of a different product from a different company, so reviews under that name may not be about our cream. More on the spellings here: Neurocalm cream? You are probably looking for NuraCalm.
How do I cancel a Nuracalm subscription?
Email support@nuracalm.com with your full name and order number at least 48 hours before your next billing date.
How long does one jar last?
Each jar holds 50 ml. As a rough guide, used once or twice a day on the feet and legs, one jar lasts around a month.
Is NuraCalm the same as NuCalm?
No. NuCalm (nucalm.com) is a US stress-relief device made by a different company. NuraCalm is a UK topical magnesium cream for nerve pain, sold only at nuracalm.com, so reviews for NuCalm on Trustpilot or elsewhere are not about our product.
Sources
- Kass L et al. (2017) Effect of transdermal magnesium cream on serum and urinary magnesium levels in humans: a pilot study. PLoS One
- Fallon MT et al. (2015) Topical menthol for the management of chemotherapy-induced peripheral neuropathy. Supportive Care in Cancer
- NHS: Peripheral neuropathy
This article is for general information and is not a substitute for medical advice. NuraCalm is a topical cosmetic product, not a medicine. Speak to your GP or pharmacist about persistent or worsening pain.
Ready to try it for yourself? Order from the official Nuracalm shop
- Magnesium chloride with MSM, arnica, vitamin B6 and menthol
- Free tracked UK delivery
- From £27.90, with a 90 day money back guarantee